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Technical Service

Something not Working?


Our repair service will gladly help you!
For EU citizens only: If one of our products is not working properly, you can simply send it to our service team in Wetzlar, Germany.

Repairs & Service Form

Please fill out this form completely and send it together with your MINOX product directly to our service team in Wetzlar, Germany.


Download

MINOX Service

Blaser Group Wetzlar 

Wilhelm-Loh-Str. 1 

D-35578 Wetzlar 

Germany

Tel.: +49 6441 56691 700

service.bgw@blaser-group.com


Worry-free MINOX optics in three easy steps.

1. First, please complete the form which can be downloaded here.
2. Then send your MINOX product together with the completed form directly to our service team in Wetzlar.
3. And we will take care of the rest.

For EU citizens only: If you live outside the EU, please do not send it directly to Germany. Please contact us by e-mail. 

Note

For repairs not covered by the warranty/guarantee, we will provide you with a cost estimate after conducting a thorough check. You can then decide whether you want to have the repair carried out or not. If you decide against the repair, we will charge EUR12.00 for the cost estimate.

plus shipping and VAT

To ensure safe transport, please always remove the batteries from your MINOX products before sending them. Otherwise, these will have to be removed during the check and will not be returned.

Do you need help with your analog MINOX camera?

Unfortunately, we are unable to offer repairs for the older MINOX cameras, but M.S. Hobbies in London still offer this service for all common models. The team at M.S. Hobbies will be happy to help.

M.S. Hobbies | Spezialist since 1969

132b Putney High Street, London SW15 1RG

+44 (0)7899 845801

sales@mshobbies.co.uk

M.S. HOOBIES